• OS: Windows 10 Pro
  • GPU: NVIDIA GeForce GTX 1650 4GB GDDR6
  • Screen Size: 15.6"//250nits//FHD (1920 x 1080) 16:9//Anti-glare//NTSC: 45%
  • Storage: 512GB PCIe SSD w/ 32GB Intel Optane Memory

Customize your own Vivobook 15 K571 !

Product Name:
K571
Part Number:
15169-CA-CNF
Starting at $1,399.00

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Delivery Most orders ship out within 24 hours
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Tech Specs

 

Shopping FAQ

Order

What is the order processing time?
            Orders are processed Monday through Friday during normal business hours and will not be processed during weekends and/or holidays. Most orders are processed within two business days.

How do I make changes to my order?
            We cannot make changes to an existing order.

What if I'm having trouble placing an order?
            Please call us toll-free at 855-755-2787, Monday ~ Friday, 6 a.m.-6 p.m. PST, or email us at onlineservice@asus.com.

Disclaimer
            Please note that order confirmations will only come from onlineservice@asus.com. If you receive an order confirmation from another email address, please contact us directly by calling toll-free at 855-755-2787, Monday ~ Friday, 8 a.m.-6 p.m. PST, or emailing us at onlineservice@asus.com.

Payment

What payment methods can I use to pay my order?
            We accept most credit and debit cards.

When does my credit card get charged?
            To ensure you are totally satisfied with your purchase, Asus will not charge your credit card until your order has been shipped. At the time you place your order, we'll pre-authorize your card for the total amount plus all applicable taxes and shipping charges.

Shipping and Delivery

Free ground shipping on all orders over $39.99.

Do you offer a weekend delivery service option?
            Unfortunately, weekend delivery is not an available shipping option.

Can I have my order redirected to another address?
            If there was an error on your address when placing your order, please feel free to reach out to us so we can do our best to fix it. However, we are unfortunately not able to update all shipments. Our carrier will attempt to deliver three times before re-routing shipments back to us.

Do you ship internationally?
            No, we do not currently ship internationally.

Why do you require a signature to receive a package?
            Our shipments contain valuable equipment and we like to ensure that our customers receive their products safely. If you will not be at the shipping address to accept delivery of your product, consider shipping the item to an address where you or someone you trust will be available to sign for your package. We highly encourage customers to ship to their billing address to facilitate a faster turnaround time. To ensure our customers receive their package, signatures are required on most orders.

What happens if I am not available to sign for my order?
            Most of our carriers make three attempts to deliver a package. After three delivery attempts, our couriers will return your order to us.

What should I do if my shipment is delayed, lost, or has an issue?
            Please notify us within 2 business days at toll-free at 855-755-2787, Monday ~ Friday, 6 a.m.-6 p.m. PST, or via email at onlineservice@asus.com.

Refunds and Returns

Return Policy
            Our return policy allows for returns within 30-calendar days of your order being placed on eligible items*. Please note that you may be charged a 15% Restocking Fee for non-defective returned items, or if the product is in opened or missing accessories. Prices are subjected to change without prior notice. Any returns after 30-calender days are not eligible for refund.
* Select items are not eligible for return
* Warranty cards with the code scratched are not eligible for return
* Warranty card returns must be initiated within 14 days for purchase
* Software, driver disc, or damaged items are not eligible for return

How do I return a product?
            To return a product, sign in an click on your account, selecting "Check My Order" from the dropdown. Please click on View Order for the order you wish to return and follow the prompts to start the return process. Please wait for a few minutes and click on the My Returns section in the left hand bar and click into the return to get your shipping label. We will refund you after we receive and inspect your return as long as you are within the return window. If you are having issues, please call ASUS Customer service at 1-855-755-2787 to assist you.

Do I have to pay for return shipping?
            If any conditions below are met within 30-calendar days from the purchased date we will provide a pre-paid return label.
• Defective
• Damaged due to shipping
• Incorrect product
• Missing accessories
For any other condition you will have to pay for the return shipping.