Contact Us


Haven't placed an order yet?

For any pre-sales enquiries, product specifications, pricing, accessories and technical support, please contact us via:


Hotline: 1300 278 788 (Monday to Friday from 9:00am ~ 6:00pm AEST excluding public holidays)

Email: shop_au@asus.com

Website: http://www.asus.com/au/support

Already placed an order?

For any enquiries regarding your order status, payment, invoices and cancellations, the best way to contact us would be through email.


Hotline: 1300 278 788 (Monday to Friday from 9:00am ~ 6:00pm AEST excluding public holidays)

Email: shop_au@asus.com

Please have the following details as part of the email for us to be able to effectively provide assistance:

  • - Name
  • - Email
  • - Phone
  • - Order number


For technical support, troubleshooting, warranty claims, DOA and other return enquiries, please contact us via:


Hotline: 1300 278 788 (Monday to Friday from 9:00am ~ 6:00pm AEST excluding public holidays)

Email: shop_au@asus.com

More questions? Back to Main Help Page