Shipping Information

Has my order shipped?
Click here to view for your order and shipping status.

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How do I get my tracking number?
Click here to view for your order and shipping status.

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Do you ship to my country?
We only ship to the Australia.

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Can I change my shipping address?
Unfortunately, you cannot change your shipping address after you submit your order. Orders with physical shipments are immediately sent to the fulfillment agency when they are submitted and our system can no longer retrieve or change them. If your shipment is not successfully delivered it will be returned to the fulfillment warehouse and a credit will be made to your account.

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Can I change my shipping method?
Unfortunately, you cannot change your shipping method after you submit your order. Orders with physical shipments are immediately sent to the fulfillment agency when they are submitted and our system can no longer retrieve or change them.

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Do you have delivery exclusions?
Yes, as your order is delivered by a courier and requires a signature it is unable to be delivered to a Post Office Box (P.O. Box) or Parcel Locker service.

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